Accessibility Statement

Our commitment to an accessible ComeAround experience.

COMEAROUND

ACCESSIBILITY STATEMENT

Effective Date: July 28, 2026

Operated by VERIX LABS

Ontario, Canada — Serving Users in Canada and the United States

www.comearound.app

VERIX LABS is committed to making the ComeAround website and mobile application (collectively, the “Service”) accessible to and usable by everyone, including people with disabilities. This Statement explains our approach, current status, and how to reach us with accessibility feedback or requests.

This Statement addresses our accessibility efforts under Ontario's Accessibility for Ontarians with Disabilities Act (AODA) and general good-practice standards referenced by the U.S. Americans with Disabilities Act (ADA), including the Web Content Accessibility Guidelines (WCAG).

1. OUR COMMITMENT

1.1 We believe everyone should be able to find connection, and we are working to ensure the Service is usable by people of all abilities. Accessibility is an ongoing effort, and we are committed to identifying and addressing barriers as we find them.

2. STANDARD WE AIM TO MEET

2.1 We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our reference standard for the Service, and we work toward aligning our website and App design, content, and functionality with these guidelines on an ongoing basis.

3. ACCESSIBLE CUSTOMER SERVICE (ONTARIO)

3.1 As a business serving Users in Ontario, we aim to provide our customer support in a manner that respects the dignity and independence of people with disabilities, consistent with the Accessible Customer Service requirements under AODA, including being open to communicating with you by your preferred method where reasonably possible (for example, by email).

3.2 If you use an assistive device, service animal, or support person when interacting with our support team, you are welcome to do so.

4. CURRENT ACCESSIBILITY MEASURES

4.1 We aim to design the Service with the following in mind, and continue to improve these areas over time:

  • Sufficient color contrast between text and background;
  • Text that can be resized without loss of functionality;
  • Descriptive labels for interactive elements, such as buttons and form fields;
  • Support for screen readers and other assistive technologies, to the extent supported by the underlying platform (iOS, Android, or web browser); and
  • Keyboard navigability on our website.

5. KNOWN LIMITATIONS

5.1 Accessibility is an ongoing process, and some areas of the Service may not yet fully meet WCAG 2.1 Level AA. Known limitation areas may include certain user-uploaded content (such as photos or profile text), which is created by Users and may not always include alternative descriptions, and select third-party components embedded within the Service.

5.2 We prioritize fixes based on user impact and will update this Statement as improvements are made.

6. ACCESSIBILITY FEEDBACK AND REQUESTS

6.1 If you experience any difficulty accessing or using the Service, or if you have suggestions for improvement, please contact us at support@comearound.app with “Accessibility” in the subject line. Please include the page, screen, or feature involved and a description of the issue.

6.2 We will acknowledge accessibility feedback in a timely manner and work to address reported barriers as quickly as reasonably possible.

7. ALTERNATE FORMATS

7.1 If you require any of our public-facing documents, including our Terms of Use or Privacy Policy, in an alternate accessible format, please contact us at support@comearound.app and we will work with you to provide it within a reasonable timeframe.

8. ONGOING EFFORTS

8.1 We review accessibility as part of our ongoing development process and will continue to make improvements as the Service evolves. This Statement will be updated to reflect our progress and any changes to applicable accessibility requirements.

9. CONTACT US

If you have questions, feedback, or requests regarding accessibility, please contact us at:

VERIX LABS

Email: support@comearound.app

Website: www.comearound.app

Questions? support@comearound.app